PRIVACY
We comply with the Privacy Act 1993. Your details remain secure within our data base. We do not trade, sell or exchange our database.
CUSTOMER GUARANTEES ACT
We supply all products on the basis we will meet our obligations within the terms of the act.
BOOT GUARANTEE
When you buy boots from us, we guarantee the fit. Try your boots before you go skiing. If any problems develop, we will change the boots or customise the fitting to your needs, at no extra cost (not including footbeds). If problems develop after you go skiing, we will continue to offer a free boot-fitting service. Finally, if the boots are unsuitable after our refitting efforts we will give you a credit less a usage charge of 30% of the original purchase price. Boots must be returned within 15 days from the date of the purchase. No actual monetary refunds are available.
* Ski Boots purchased online are not included in the Boot Fit Guarantee and additional fitting charges will apply instore for the fitting process .
SKI GUARANTEE
We are confident that at Snowride our staff will help you select the right size and type of ski and we guarantee it. If you are not happy with our recommendation you can return the skis and we will exchange them. We reserve the right to make a rental charge of 25% of the value of the skis for each week from the date of purchase. It does not include a refund option. A valid sales receipt must be produced.
METHODS OF PAYMENT
Direct Debit, MasterCard, Visa and Paypal - for more information refer to “payment options”.
Back Orders: In the event of a product being temporarily out of stock, please include a daytime contact telephone number when ordering so that we may advise you of any delay.
Please note prices are subject to change without notice and packaging may vary from that showing in the catalogue.
OUR PRIVACY POLICY
Your privacy on the Internet is of great importance to us.
Because we gather certain types of information about our customers, we feel that you should fully understand the terms and conditions surrounding the capture and use of that information.
This privacy statement discloses what information we gather, how we use it, and how to correct or change it.
IP ADDRESS
We use your IP address to help diagnose problems if they should arise on our web server and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information
REGISTRATION AND PROMOTIONS
We use registration forms. Registration forms require users to provide us with contact information such as names and email address. The user's contact information is used to facilitate order processing for purchases in the future, as well as to contact users about new ranges, specials, and other promotions we may have. Individual user information is never disclosed to third parties. Promotions require users to go through the registration process. In addition to how registration data is used above, promotions use this data to contact winners of the promotion. By emailing us, users can request changes or to be removed from receiving future promotional emails.
Your details will be kept confidential at all times. Your information will not be shared, passed on or sold to anyone outside of our business. This information will confidentially remain with us.
By entering your email address to any part of our website, you accept to receive news updates from us. If you do not wish to receive this information, please email us at info@snowride.co.nz to remove your email address from receiving this kind of communication from us.
Should subscribers and customers subsequently choose to unsubscribe from mailing lists we will provide instructions on how to unsubscribe on the appropriate website area. On request, we will delete your personal details from our database once personal identifiable information that has been submitted.
ORDER FORMS
We use an order form for customers to purchase products. If you place an order with us, we will collect information from you, including your credit card and contact information. This information will be used by us to bill you for products. Contact information from the order form will also be used to ship orders, to contact you for customer service related issues, and to send you information about our company.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of our company or its content suppliers and protected by New Zealand and international copyright laws. The compilation of all content on this site is the exclusive property of this website and protected by New Zealand and international copyright laws.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Our website and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
RISK OF LOSS
All items purchased from this website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Product description: We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
PRICING
Pricing is for online purchase only prices instore may differ .
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. With respect to items sold on our website, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we discover a mispricing, we will do one of the following:
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Snowride Sports reserves the rights to supply the item if it is incorrectly priced.
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If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
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If an items correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Please note that this policy applies only to products sold and shipped by us.
APPLICABLE LAW
By visiting our website, you agree that the laws of the New Zealand, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and company.
